Privacy Policy

Effective Date: January 2026

Trillium Meds ("Trillium Meds," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and safeguard information collected through our website and explains how health information is handled within the Trillium Meds ecosystem.

Scope of This Privacy Policy

This Privacy Policy applies to information collected directly by Trillium Meds through our website and related non-clinical services. It does not apply to health or medical information submitted through the health intake, patient portal, or telehealth services accessed via third-party providers and platforms.

Trillium Meds does not provide medical care and does not independently collect, store, or maintain Protected Health Information ("PHI").

Information We Collect

Information You Provide to Us

We collect limited personal information directly from you, including:

Email address, when you voluntarily sign up for a waitlist, newsletter, or updates

We do not collect names, phone numbers, medical information, or health history directly through our website.

Payment Information

Trillium Meds does not collect or store payment card information. Payments related to access, provider consultations, and prescription fulfillment are processed through third-party platforms operated by our technology partners. Payment processing, including the use of Stripe, is handled entirely within those third-party systems and is subject to their respective privacy policies and terms.

Automatically Collected Information

When you visit our website, we may automatically collect certain information through cookies and analytics tools, including:

IP address
Browser type and device information
Pages visited and interactions with the site
Approximate location based on IP address

We use Google Analytics to help us understand how visitors use our website and to improve site performance and content.

How We Use Information

We use the information we collect to:

Communicate with users who have joined our waitlist or requested updates
Provide information about Trillium Meds services and availability
Improve our website, content, and user experience
Monitor website performance and usage trends
Maintain the security and integrity of our website

We do not sell or rent personal information collected through our website.

Health Information and HIPAA

Health and medical information submitted in connection with healthcare services accessed through Trillium Meds is collected, stored, and governed by independent, licensed healthcare providers and regulated pharmacies using third-party technology platforms.

These entities are subject to the Health Insurance Portability and Accountability Act of 1996 ("HIPAA") and provide their own Notices of Privacy Practices. Trillium Meds does not use health information for treatment, payment, or healthcare operations.

For additional information, please review the HIPAA Notice of Privacy Practices available on our website.

Cookies and Analytics

We use cookies and similar technologies to operate and improve our website. You may control cookies through your browser settings. Disabling cookies may affect certain features or functionality of the site.

Google Analytics collects information in accordance with Google's privacy policies. You may learn more about how Google uses data from sites that use its services by visiting Google's privacy resources.

Data Security

We use reasonable administrative, technical, and organizational safeguards to protect the limited information we collect through our website. However, no method of transmission over the Internet or electronic storage is completely secure.

Third-Party Links

Our website may contain links to third-party websites or platforms. We are not responsible for the privacy practices or content of those third parties. We encourage you to review their privacy policies before providing any information.

Children's Privacy

Trillium Meds does not knowingly collect personal information from individuals under the age of 18. If you believe that a child has provided personal information to us, please contact us so we can take appropriate action.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be effective when posted on this page, and the effective date will be updated accordingly.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, you may contact us at:

Trillium Meds

5441 S Macadam Ave, Ste N

Portland, OR 97239

United States

Phone: (503) 217-4336

Website: https://trytrillium.com

Email: hello@trytrillium.com